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Working together to build accessible communities for all!

Easterseals Project Action, a division of Easterseals, Inc., provides customized training solutions and technical expertise on the Americans with Disabilities Act and accessible transportation for transportation providers, human service agencies, states, regional agencies, tribal nations, and communities with the goal of working together to build accessible communities for all!

Travel Training Certification and Instruction

New and veteran travel trainers can now earn CUTR-certified travel trainer credentials.

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Training on Americans with Disabilities Act Requirements

Customized training to suit your organization’s needs, covering a range of topics and travel modalities.

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Customer Service & Effective Communication

Learn the role of quality customer service in providing accessible transportation that is efficient and effective.

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Transit Management Training

Management and operations training to strengthen the effectiveness of your organization.

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Facilitation and Public Engagement

ESPA Consulting staff are available to facilitate sessions or meetings in an objective and inclusive manner.

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Paratransit Management Certification and Instruction

Paratransit managers of all experience levels can earn CUTR-certified credentials.

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Upcoming Events

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Jan
7
Tue
11:00 am Determining ADA Complementary Pa... @ Zoom Virtual Workshop (Sessions will occur each Tuesday in January 2025)
Determining ADA Complementary Pa... @ Zoom Virtual Workshop (Sessions will occur each Tuesday in January 2025)
Jan 7 @ 11:00 am – 3:00 pm
Description: This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements[...]
Jan
16
Thu
1:00 pm Addressing Program Sustainabilit... @ Zoom Virtual Workshop
Addressing Program Sustainabilit... @ Zoom Virtual Workshop
Jan 16 @ 1:00 pm – 3:30 pm
Description: Too often, innovative programs and initiatives are implemented at the state or local levels without considering the characteristics that can lead to sustained practices. Easterseals developed the Mobility Management Sustainability Assessment Tool (MM-SAT) to help the field assess the conditions and characteristics of initiatives that lead to long lasting implementation. Transportation and mobility professionals[...]
Feb
11
Tue
12:00 pm Navigating Accessibility: Unders... @ Zoom Virtual Workshop
Navigating Accessibility: Unders... @ Zoom Virtual Workshop
Feb 11 @ 12:00 pm – 3:00 pm
Description: Join us for this session on ensuring compliance with accessibility standards in public transportation. This session will provide an overview of the Americans with Disabilities Act (ADA) and its non-discrimination mandates. We’ll delve into the specifics of fixed-route transit systems, covering essential aspects such as wheelchair securement, bus stop accessibility, and wheelchair boarding procedures[...]
Feb
20
Thu
11:00 am Sensitivity Training for Bus Ope... @ Zoom Virtual Workshop
Sensitivity Training for Bus Ope... @ Zoom Virtual Workshop
Feb 20 @ 11:00 am – 3:00 pm
Description: This 4-hour virtual workshop aims to educate bus drivers on appropriate behavior and communication with people with disabilities. The workshop covers various topics including assisting difficult customers, driver assistance and the ADA, service animals, effective communication, and disability awareness and sensitivity. This workshop is appropriate both for fixed-route and demand responsive bus operators. Workshop[...]
Mar
4
Tue
11:00 am Determining ADA Complementary Pa... @ Zoom Virtual Workshop (Sessions will occur each Tuesday in March 2025)
Determining ADA Complementary Pa... @ Zoom Virtual Workshop (Sessions will occur each Tuesday in March 2025)
Mar 4 @ 11:00 am – 3:00 pm
Description: This virtual workshop provides transit professionals and managers with the information and tools to develop a comprehensive approach to conducting accurate paratransit eligibility determinations. This workshop will provide participants helpful tips and best practices in determining ADA complementary paratransit eligibility. Participants will also receive informational resources on the Americans with Disabilities Act (ADA) requirements[...]
Apr
15
Tue
11:00 am Sensitivity Training for Bus Ope... @ Zoom Virtual Workshop
Sensitivity Training for Bus Ope... @ Zoom Virtual Workshop
Apr 15 @ 11:00 am – 3:00 pm
Description: This 4-hour virtual workshop aims to educate bus drivers on appropriate behavior and communication with people with disabilities. The workshop covers various topics including assisting difficult customers, driver assistance and the ADA, service animals, effective communication, and disability awareness and sensitivity. This workshop is appropriate both for fixed-route and demand responsive bus operators. Workshop[...]