Paratransit Manager Certification Program

Easterseals Project Action (ESPA) offers certification for professional paratransit managers. Certified through the Center for Urban Transportation Research (CUTR) at the University of South Florida, the program provides paratransit managers of all experience levels with the Certified ADA Paratransit Manager credential. All credits are provided remotely by Easterseals Project Action through our comprehensive online learning portal. The program requires 60 credit hours of instruction plus a comprehensive online test and hands-on practicum.

Paratransit Managers need to have a comprehensive understanding of the Americans with Disabilities Act requirements, transportation service, human resources, and eligibility and operations appeals processes. Managers dedicated to going beyond the minimum requirements will also want to have a firm understanding of emergency preparedness, governance, and public engagement. When you acquire these advanced skills, current and future employers will know that you have a comprehensive understanding of all aspects of paratransit management.

Please use the links on this page to learn more about the program. Email comments or questions to ProjectAction@easterseals.com.

*To register groups of 5 or more staff from the same organization/agency, please contact Kristi McLaughlin for details. Visit Projectaction.com/ESPA-Refund-Policy/ for information on Easterseals Project Action refund policies.